Security at Mono CRM

At Mono CRM, the security of your data is our highest priority. We understand that as a freelancer or solo operator, your client data, pipeline information, and financial records are the lifeblood of your business. We have built our platform with industry-standard security practices to ensure your data remains safe, private, and available when you need it.

Data Encryption

In Transit: All data transmitted between your browser and our servers is encrypted using modern TLS (Transport Layer Security) protocols. We enforce HTTPS across all our services to protect against interception and eavesdropping.

At Rest: All customer data is encrypted at rest using AES-256 encryption. This includes databases, backups, and any file attachments you upload to your workspace.

Infrastructure Security

Our application is hosted on enterprise-grade infrastructure providers that comply with strict security standards (including SOC 2 and ISO 27001).

• Network Security: We utilize firewalls, VPCs (Virtual Private Clouds), and strict network access controls to limit access to our internal systems.
• DDoS Protection: Our edge network is protected against Distributed Denial of Service (DDoS) attacks, ensuring high availability.
• Continuous Monitoring: Our infrastructure is monitored 24/7 for suspicious activity, performance anomalies, and potential security threats.

Application Security

• Authentication: We use secure, industry-standard authentication mechanisms. Passwords are securely hashed and salted, and never stored in plain text.
• Isolated Workspaces: Your data is logically separated from other users. Row-Level Security (RLS) is implemented at the database level to ensure you can only access your own data.
• Regular Audits: We conduct regular vulnerability scans and code reviews to identify and remediate potential security flaws.

Backups and Disaster Recovery

We perform automated daily backups of our entire database. These backups are encrypted and stored redundantly across multiple geographic locations to ensure disaster recovery capabilities. In the event of a catastrophic failure, we have tested recovery procedures to restore service with minimal data loss.

Payment Security

Mono CRM does not store your full credit card numbers on our servers. All payment processing is handled by PCI-DSS compliant third-party payment processors (such as Stripe). We only receive secure tokens and non-sensitive information necessary to manage your subscription.

Report a Vulnerability

If you believe you have found a security vulnerability in Mono CRM, we ask that you report it to us immediately. We ask that you do not publicly disclose the issue until it has been addressed.

Please direct all security inquiries and vulnerability reports to:
sekhar94377@gmail.com